Two ways to pay. Both include the full audit, every evidence packet, and deadline tracking. You never pay both.
The no-risk default. If Walmart pays you, we earn. If not, you owe nothing.
The 20% rate mirrors the proven Amazon-lane benchmark (GETIDA charges 25%). Full terms in the engagement agreement — have a lawyer review before your first paid engagement.
Prefer to pay upfront? Cap your cost — ideal when the audit finds five figures.
Minimum engagement: claims must total at least $500 in detected value for contingency tracking (smaller sellers can still use the free audit and the demo).
Contingency means contingency. 20% of money Walmart actually pays you — denied or expired claim = $0 owed on it. No subscription, no per-seat, no per-audit charges, no Avalara-style mystery bills for platform "usage".
Flat-fee means capped. $297 one-time replaces the 20% on that audit's claims — never both, never more.
Cancel anytime before a claim is filed and you owe nothing. Your audits, evidence packets, and claim ledger stay downloadable either way.